Data Deletion Policy

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🔐 Data Deletion Policy

Effective Date: 9th July 2025

Company Name: Realm9 Quantaum Tech Limited

Jurisdiction: Dubai International Financial Centre (DIFC), United Arab Emirates

Legal Basis: DIFC Data Protection Law No. 5 of 2020


1. Purpose of This Policy

This Data Deletion Policy outlines how Realm9 Quantaum Tech Limited manages requests related to deletion, removal, and destruction of personal data collected through our platforms, services, websites, applications, and business operations.

We are committed to ensuring that personal data is securely deleted in accordance with applicable legal, contractual, and regulatory obligations under the DIFC Data Protection Law.


2. Scope of Data Covered

This policy applies to personal data collected and processed by Realm9 Quantaum Tech Limited, including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Designation / Job Title
  • CRM records and communication logs
  • Marketing and campaign engagement records
  • Uploaded business documents and related records

3. User Request for Data Deletion

Users may request deletion of their personal data at any time by contacting us through the official communication channels provided below.

Upon receiving a verified deletion request, we will:

  • Review and validate the request
  • Confirm the identity of the requester
  • Process deletion within a reasonable timeframe
  • Notify the user once deletion is completed

📧 Deletion Requests Email: admin@realm9.ae


4. Data Retention Exceptions

Certain information may be retained where necessary for:

  • Compliance with legal obligations
  • Regulatory and audit requirements
  • Contractual dispute resolution
  • Fraud prevention and security monitoring
  • Enforcement of agreements and policies

Where retention is legally required, the data will be securely archived and restricted from active processing.


5. Deletion Process

Once deletion is approved:

  • Personal data will be removed from active systems and databases
  • Access credentials and associated permissions will be revoked
  • Backup deletion will be processed based on system retention cycles
  • Third-party processors or service providers handling the data will be notified where applicable

6. Third-Party Services

Realm9 Quantaum Tech Limited may use third-party platforms and cloud services for operational purposes, including CRM, hosting, analytics, and communication tools.

While we take reasonable steps to ensure deletion requests are honored across integrated systems, certain third-party retention practices may apply in accordance with their compliance obligations.


7. Security & Compliance

All deletion activities are handled securely using controlled access procedures, audit logs, and internal authorization mechanisms to prevent unauthorized deletion or exposure of data.


8. User Rights

Under the DIFC Data Protection Law, users may exercise the following rights:

  • Right to request deletion of personal data
  • Right to withdraw consent
  • Right to object to processing
  • Right to request access or correction of data
  • Right to lodge a complaint with the DIFC Commissioner of Data Protection

9. Contact Information

Realm9 Quantaum Tech Limited
Unit IH-00-01-01-OF-01, Level 1,
DIFC Innovation One,
Dubai International Financial Centre (DIFC), Dubai, UAE
📧 admin@realm9.ae
📞 +971 50 799 6034


10. Updates to This Policy

Realm9 Quantaum Tech Limited reserves the right to update or modify this Data Deletion Policy from time to time in accordance with legal, regulatory, or operational requirements.

Any material updates will be communicated through our website, platform, or official communication channels.